Pay in installments of $5.52 with
,
and
Shipping Estimate
USA
- USA
- CAN
- USA
- CAN
Ships within 48 hours · Estimated delivery Aug 5 - Aug 10
Promo Codes Available:
For Your Every Summer RSVP, with Code: SUMMER15
Description
fat e bike fully ELECTRIC FAT TIRE E-BIKEIntroducing the all new Keystone Electric Fat Tire Bike. Since 2013, Borealis has specialized in lightweight, high end fat bikes. The Keystone is our first ever Class I electric bike. The frame geometry is optimized for riding just about anything with clearance for up to 5 wide tires. Paired with the most technically advanced components in the industry, the Keystone sets the standard for premium quality Electric fat bikes. HIGHLIGHTS Color: Gunmetal
Introducing the all-new Keystone Electric Fat Tire Bike. Since 2013, Borealis has specialized in lightweight, high end fat bikes. The Keystone is our first ever Class I electric bike. The frame geometry is optimized for riding just about anything with clearance for up to 5” wide tires. Paired with the most technically advanced components in the industry, the Keystone sets the standard for premium quality Electric fat bikes.
HIGHLIGHTS
- Color: Gunmetal Grey with Cobalt Blue Graphics
- Weight: 56 lbs. as shown.
- Standard features include Shimano EP8 Drive Unit, Shimano 630Wh Battery, SRAM G2 RS brakes, Mastodon Pro EXT 120mm suspension fork, carbon handlebars, dropper seat post, durable Sun Ringle Mulefüt rims and your choice of tires.
- Frame geometry provides responsive handling, offering maximum control for varying conditions in snow or sand.
- Tire clearance up to 26x5” and 27.5x4.5”.
- Lightweight, 6000 series aluminum frame comes with internally routed cables, 1-2 bottle cage mounts and lizard skin protection.
- Keystone Frames are backed by our LIMITED LIFETIME WARRANTY.
ASSEMBLY
Some assembly required upon receipt. Your bike will be completely assembled and tuned by Borealis, then partially disassembled for shipment. The remaining assembly will require installation of the rear derailleur, chain, fork, seat post, wheels, and handlebars. A kit will be included with your order that has all the necessary tools assemble your bike, including a multi-tool, torque wrench, and shock pump. If you are not familiar with this level of assembly, we recommend having your local bike shop complete the assembly.
Stay tuned for our step-by-step assembly video.
WHEELS AND TIRES
- All bikes come standard with tubes.
- If you order rim tape with your Mulefut rims, we will tape the rims and install the tires with tubes.
- Tubes must be removed and tubeless valves installed for tubeless set up. We recommended to have this completed by a professional bicycle mechanic.
SIZE CHART
BUILD SPECS
| Frame | Borealis Keystone Aluminum 15", 17", 19", 21" |
| Drive Unit | Shimano DU-EP800 |
| Battery | Shimano BT-E8036 (630Wh) |
| Display | Shimano SC-EM800 |
| Assist Switch | Shimano SW-EM800L |
| Speed Sensor | Shimano EWSS300L540A |
| Fork | Manitou Mastodon PRO EXT 120mm, 51mm offset |
| Headset | FSA w/ Star Nut |
| Stem | Borealis 50mm |
| Handlebar | Borealis Carbon |
| Grips | Ergon GP1 |
| Saddle | WTB Volt Medium Steel |
| Seat Collar | Borealis Bolt-On |
| Seatpost | KS Lev Integra 125mm (SM, MD) / 150mm (LG, XL) |
| Brakes | SRAM G2 RS |
| Rotors | SRAM HS2 200mm front / 180mm rear |
| Shifter | SRAM AXS Pod Contoller Right Bridge w/ MMX Clamp for GX Eagle Transmission |
| Derailleur | SRAM GX Eagle Transmission Derailleur |
| Cassette | SRAM GX Eagle Transmission Cassette 10-52T |
| Chain | SRAM GX Eagle Transmission Flattop Chain |
| Crank Arms | Samox 170mm |
| Chainring Mount | Samox 104 BCD for 75mm chainline |
| Chainring | SRAM Eagle Transmission E-Bike MTB Chainring 104 BCD 36T Steel |
| Rims | Your choice of SunRingle Mulefüt SL - 26x80, 27.5x80, or 27.5x65 |
| Spokes | Straight Gauge 2.0 Black |
| Hubs | Borealis Gen 4 15x150 / 12x197 |
| Tires | Your choice. All tire options are listed online. |
| Included | Shimano ECE80042 Battery Charger, AXS Power Pack, Kickstand, UDH Hanger, Key for battery release, Borealis Rear Thru Axle, Remote Battery Charging Adapter |
| Weight | Size Medium w/ Mulefut 27.5x80 & Terrene Yippee Ki Yay 4.3" Tires: 56 lbs. |
FRAME SPECS
| Wheel / Tire Size | 26 x 3.8–5.0" on up to a 100mm rim / 27.5 x 2.8-4.5 on up to a 82mm rim / 29 x 2.25–3.0 |
| Susp Fork Travel | 120mm |
| Fork Offset | 51mm |
| Headset-Upper | IS41 |
| Headset-Lower | IS52 |
| Seatpost | ø31.6mm |
| Seat Collar | ø34.9mm |
| Dropper Compatible | Internal - 125mm for SM & MD / 150mm for LG & XL |
| Front Derailleur Type | Not Compatible |
| Bottom Bracket | Shimano EP8 |
| Crankset (Max Ring) | Chainline 75mm / 1x (38t) |
| Rear Brake (Rotor) | 74mm post (160–180mm) |
| Rear Spacing | 197 x 12mm thru-axle |
| Rear Axle | ø12 x 222L, TP= 1.0, TL = 16 |
| Derailleur Hanger | SRAM UDH |
| Bottle Mount | Small & Medium: 1 (downtube) / Large & XL: 2 (downtube & seatube) |
| Rear Rack Reccomendation | Old Man Mountain Divide Fat |
| Rear Rack Mounts, Upper | Yes |
| Axle to Crown | 531mm |
| Steerer Tube Size | 28.6mm |
| Steerer Style | Tapered |
| Crown Seat Diameter | 40mm |
GEOMETRY CHART
| Small 15" | Medium 17" | Large 19" | X-Large 21" | |
| Effective Top Tube | 630 | 645 | 660 | 665 |
| Seat Tube Center to Top | 381 | 432 | 482 | 533 |
| Head Tube Length | 160 | 160 | 175 | 190 |
| Head Tube Angle | 69° | 69° | 69° | 69° |
| Seat Tube Angle | 73° | 73° | 73° | 73° |
| Chainstay Length | 480 | 480 | 480 | 480 |
| BB Drop | 60 | 60 | 60 | 60 |
| Reach | 420 | 435 | 445 | 446 |
| Stack | 688 | 688 | 702 | 716 |
| Standover Height | varies based on wheel and tire size | |||
| Wheelbase | 1187 | 1207 | 1223 | 1229 |
| Fork Offset | 51 | 51 | 51 | 51 |
FAQ:
| Can I use the Keystone in cold temperatures? | It is okay to use your Keystone in the operating temperature range, suggest by Shimano: -10 - 50°C |
| How do I remove the battery? | Each Keystone will come with a set of keys. Make sure to save your spare key and safe location. Insert the key fully into the lock cylinder on the non drive side of the downtube until it stops. Rotate the key clockwise until the battery drops from the downtube providing access to the latch release mechanism. Use your index finger to gently depress the spring which will fully release the battery. Use caution to support the battery when removing it so it does not fall to the ground. |
| How can I file a warranty claim for the drive unit and other electronic components? | Contact an authorized Shimano STEPS dealer. |
| Can I change my motor/power settings? | Yes, you can customize your motor settings via the app as well as update the firmware. You'll need to download the Shimano E-tube mobile app. |
| Can I change the max speed? | No. Depending on where you've purchased your Keystone it will either have a max assist speed of 20mph or 25km/h. This setting cannot be modified by the user or a dealer. |
| Can I purchase an extra battery? | Yes, you can purchase a spare battery kit with a spare downtube cover directly from Borealis. Spare battery kits may not be available in all markets. You can also purchase a spare battery from Shimano, but it will not include a battery cover. |
| Can I ride the Keystone without the battery? | No. This will void your warranty with Shimano and cause damage to the motor system. |
| Do I need to update the firmware / software? | Firmware can be updated via the Shimano E-tube mobile app. |
| How do I use walk mode? | Hold the upper button (down assistance level) for 1 second until the display turns blue and displays WALK mode. Press and hold the same button to power the rear wheel. |
| How long does it take to charge the Shimano 630Wh Battery? | With the included EC-E8004 charger, the battery can fully charge in 6 hours. |
| How long will my battery last? | The remaining battery capacity is affected by temperature and cycle count. Generally, it decreases approximately 5% a year. This means roughly 95% capacity remains after 1 year, and 90% after 2 years. |
| How should I store my bike and or battery? | Charge your battery to approximately 70% before storing for long periods of time. Store in a cool, indoor location with a stable temperature between approximately 10 - 20 C / 50 - 70 F. No direct exposure to sunlight or rain. |
| Are the electronic components waterproof? | Yes, the STEPS system is waterproof as long as all components of the system, including the battery and battery cover, are installed correctly. We recommend not using a high-pressure washer to clean your Repeater, but riding in the rain and regular cleaning are okay. |
| My bike won't turn on, what do I do? | First, make sure all cables are plugged in, if they are then try removing and reinstalling the battery. If it still won't turn on try charging your bike for a few hours. If your bike is too hot or too cold, it might not turn on. If your bike still does not turn on, contact a Transition or Shimano dealer for support. |
| Should I only charge my battery when it's completely drained? | No, simply charge the battery any time you need it, frequent charges actually help battery longevity. Avoid letting the battery discharge completely. Charge to 70% before storing for long periods. |
| What are the different error codes and what do they mean? | Whenever you encounter an error code, first cycle the power off and then back on. If the code persists, remove the battery and then reinstall, which will hard reset the system. If neither of these steps resolves the issue, please reference the Shimano error code list. If you cannot resolve your error code via your Etube mobile app please visit your nearest Shimano STEPS dealer or contact Shimano STEPS customer support. |
| What is the range and how can I maximize it? | There are many factors that affect battery range, such as, how much effort the rider is providing, the gradient of terrain, ambient temperature, and rider weight. The best way to maximize your range it to spend more time in Eco and Trail modes, and minimize the amount of time spent in Boost mode. |
| What is the widest tire the Keystone can fit? | 26x5.0" or 27.5x4.5" |
| What kind of maintenance is needed on the drive unit and how often? | The drive unit is sealed and cannot be serviced. If there are any issues with the drive unit, it will need to be removed and sent back to Shimano for service or replacement. The drive unit along with the battery is designed to last over 1000 charge cycles. Assuming you're getting 30 miles (48Km) per charge, the drive unit should last 30,000 miles, or much longer than pretty much any other part on your bike. |
| Why does my bike stop giving assistance over a certain speed? | Depending on where you've purchased your Keystone it will either have a max assist speed of 20mph or 25km/h. This setting cannot be modified by the user or a dealer. |
| Will environmental temperature affect battery life? | The battery life will be shorter during cold temperatures, this is not a sign of a problem. |
| Will my bike be delivered with a charged battery? | Your Keystone was shipped in a "sleep" mode with the battery at approximately 30% charge. It is recommended to fully charge your battery before the first ride. |
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.8 ★★★★★
Based on 6 reviews
Sort
Product Reviews
★★★★★ 5
Impressive Product Overall
Digital Storage Capacity: 8 GB, Offer Type: Ad-Supported, Color: Black, Option: Without Kindle Unlimited, Digital Storage Capacity: 8 GB, Offer Type: Ad-Supported, Color: Black, Option: Without Kindle Unlimited
I bought the Kindle Paperwhite 2018 edition, 8 GB of storage with Special Offers for myself because up until I received it, I've been reading with the Kindle app on my Samsung Galaxy S9 phone instead. While the Kindle app on my phone was great, my eyes were really straining on the smaller screen and I'm a voracious reader. I was looking for something in a larger screen, but won't utilize the other feature and capabilities of a tablet, and beyond Kindle have no use for one at all. Overall, I'm highly impressed with this little Kindle device.
I want to start by mentioning the Special Offers, as in all the reviews I read and heard about the device, the Special Offers weren't more than a footnote. They aren't intrusive at all, it's just on the main screen and that's it. They don't interrupt reading at all, and the Kindle Paperwhite personalized my Special Offers based on my reading, Kindle browsing history, and purchases so a lot of the ads that come through are actually interesting to me and in fact one or two of the ads have made me drool enough to purchase whatever book they were trying to peddle. That is definitely a plus, and yet a terrible thing because I AM such a voracious reader and I know I'm going to be spending a lot more money on Kindle books but at least the majority of the ads are tailored to the type of books I enjoy reading. I'm definitely not complaining about the Special Offers, nor will I pay to have them removed when the next ad that is displayed on my Kindle's screen might be a book I might like. Some may find the ads annoying just because it's an ad, but I find it enjoyable and definitely not intrusive in the slightest.
The battery life - the Kindle came out of the box at 60% battery life and took virtually no time at all to charge to 100% on my phone's quick charger. I spent from 3 pm until almost 11 pm doing nothing but reading (when I said I'm a voracious reader, I meant it). My Kindle went from 100% battery to only 81% and from 11 pm until 8:30 am, only lost 2% battery. That is absolutely amazing to me and worth every penny I spent on the Kindle. I can't do that with my phone or a tablet; those batteries drain so quickly but this Kindle will last me all day long and still won't need to be charged at night. That's such a huge plus for a reader like me!
The light on the Kindle Paperwhite is amazing, and even in my dimly lit room I don't need to have it much above 5 or 6 on the brightness. Although my phone boasts an almost 6" screen, truly the Kindle screen is much larger and thus much easier to read especially with the matte finish. My eyes strain far less on the Kindle even with almost a solid 8 or more hours of nothing but reading. This Kindle screen isn't too large, but it's definitely not too small either, it's just right. It's almost like you have a physical book in your hand, as far as relative size goes, though a little larger than your common paperback.
I don't use Audible because I can't pay attention to a book when I'm listening to it being read to me, so the 8 GB of storage (more like close to 6 GB usable), holds plenty of books for me. I only have just a handful downloaded at any one point in time, but even the 10 or so books I have downloaded at once still doesn't take the storage space down anywhere near the 5 GB mark. So 8 GB is more than plenty for just regular printed books if you're like me and suddenly develop a case of A.D.D. when it comes to audiobooks.
The speed of the device is just fine too. I won't say it's excellent compared to my Galaxy S9, but that's apples and oranges. For an e-reader the speed is great. There is just a little lag, but not enough to become anything beyond just barely noticeable. It's not annoying at all. It takes maybe a second or so to respond. When turning the page, even reading at a quick pace I'm able to keep up with the story on the next page from where it left off without interruption.
The overall build quality is excellent. It is light weight and thinner than I expected. Yes it's plastic, but it doesn't feel cheaply made. It's comfortable to hold in one hand, or two if you like. The only thing I would change about the build is the power button - maybe I'm just used to them being on the right side of the device near the top... but the only thing I would change is the placement of the button.
Overall, I'm very satisfied and impressed with my purchase. This was an excellent buy, and my next Kindle purchase is going to be one for a couple other people in my life who read just as voraciously as I do.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on December 25, 2019
★★★★★ 5
Excited to read!
Digital Storage Capacity: 32 GB, Offer Type: Ad-Supported, Color: Black, Option: Without Kindle Unlimited
This review is based on two months of daily use.
I purchased a Kindle without really knowing much about them. I have always been against electronic books because I have always enjoyed the feeling of pages in between my fingers. However, circumstances have made me change my beliefs, mostly not having a nightstand with a light, and books can be bulky for a bike traveler like myself.
So let me just begin with a couple of negatives. A couple of my favorite features about actual books is able to leaf back through pages and re-read portions that I misremembered, or that I really enjoyed. Reading on a Kindle makes that difficult because "leafing through" could take forever, especially if you don't recall the area in which the passage occurs. I'm also a big highlighter and margin note-taker in books so I can analyze. Although you can highlight with Kindles, for me, it's just not the same.
Finally, Kindle's touch screen can be hit or miss - sometimes I will want to go forward, but the page might be back. Load times for the main screen, or cycling through, can be obnoxious. And just looking through Amazon's library to find a book? Forget about it! A lot of the novels on their suggested books, or top sellers, are "adult" novels, or easy reads. It's very difficult to find a book when you just want to discover a new author or title.
Now for the benefits - my favorite feature is integrating Good Reads. It tracks my reading, the books I've read, and the books I want to read. Not only that, but it will give me suggestions based on the books I have saved or I have read. That takes care of the Amazon library problem.
The backlight and the battery life are phenomenal! I can go a week without charging my Kindle, and I read it for about 90 minutes a day. It might be attributed to my backlight always being fairly low. I don't really see a reason to raise it above a third of the meter.
Finally, the Kindle is small enough to fit in the back pocket of jeans. It's lightweight and waterproof. Basically, it's built for travel. As someone who walks and bikes everywhere, it makes reading on a go so much easier than carrying around a bulky or heavy book.
I am grateful for this purchase. Even though it isn't an actual book, I look forward to reading on my Kindle, and if I fall in love with a new book I'm reading on my Kindle, I know that it will be worth the $15 to buy the physical copy and collect dust on my bookshelf!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 17, 2020
★★★★★ 4
Pinhole Bright Spots and Other Issues
Digital Storage Capacity: 8 GB, Offer Type: Ad-Supported, Color: Black, Option: Without Kindle Unlimited, Digital Storage Capacity: 8 GB, Offer Type: Ad-Supported, Color: Black, Option: Without Kindle Unlimited
Updated Review on Oct 6, 2019:
After nearly a year of using it, I noticed that the issues I mentioned in the original review were largely negligible while reading. The pinhole near the corner was never bothersome because I'd have to remember to look very closely to see it. The battery can last for a long time during hibernation, even for many many weeks if not used. I also hardly remember to notice the uneven screen color temperature. The only thing that's still a bit inconvenient is the glare. When near a window I'd have to adjust my reading angle to avoid the glare. It's something hard to overcome with a digital device and it's not a big compromise for light-weight and convenience. Therefore please take my original review below with a grain of salt, I was nitpicking on a device that I had a lot of expectations for. I also decided to change the 3 stars to 4 stars.
Original review on Nov 12, 2018 (with updates on Jan 26, 2019):
I have owned a Kindle Paperwhite since 2014. I really liked that old one and gifted it away a while ago. Perhaps I have had too much expectation for this new 2018 version (waited for many months for the release), I felt quite disappointed with a few of its issues.
First I must be clear that I am a fan of e-books, and I think Kindle Paperwhite has always been a nice device, light, easy to use, easier on the eyes than an LCD screen, easy to look up words, etc. I also used a Kindle Oasis for a couple of days, I don't feel comfortable with the hard slick aluminum back, and its front lights are located on the sides, so the slight uneven light can be observed from left to right; while for Paperwhite with bottom lights, the unevenness is from top to bottom, meaning within each text line, the light is usually even, therefore less distracting to reading.
Here comes the new 2018 Paperwhite:
I like the screen is flat with the bezels now. However, both the first device I received and the subsequent replacement have a bright pinhole dot under the screen (see photos). It's like a piece of tiny defect or dust above the e-ink text and located in the light distribution layer (my guess). When the front light is adjusted to a high level, the dot becomes quite bright and distracting. I was surprised the second device had the same issue (just my luck or something else is going on here?), but because it's near the corner, I decided to live with it. This pinhole bright spot issue apparently can be found on the previous generations as well based on many reviews, I am just astonished Amazon hasn't fixed it.
Also, I don't know what happened with the charging cable, it took me a lot of effort to plug it into the device, and pull it out, it's like as if the connectors are not made well.
(Update Jan 26, 2019: the difficulty of plugging in the cable only occurred during the first couple of uses, it became normal and smooth later.)
Also, the screen feels easier to smudge than my old Paperwhite. The texts appear slightly blurrier where there are fingerprints.
Another issue is that the screen has a ton of reflection from bright windows or light sources (please see my photo, taken under an east-facing window in the afternoon). I don’t remember if it has always been like this or it’s because of the new screen update. Even with the window blinds shut, I had to tilt Kindle to certain angles to avoid the glare, albeit softer than on an LCD screen, still quite distracting. Under the same lighting, a real paperback has no reflection glare issues.
Furthermore, when front light is on and when external ambient light is somewhat dim, my replacement Kindle Paperwhite appears a bit yellower near the bottom, especially on the left side, it’s distracting but hopefully, I’ll get used to it. It’s like real paper books getting old and parts of pages turning yellow—I try to convince myself.
(Update Jan 26, 2019: other reviewers have mentioned issues with poor battery life. My experience is similar that if I don't use it for a few hours, even with WiFi turned on, the device will enter something like a hibernation mode, which requires a bit more time to wake up, but it allows the battery to last for many weeks if left on the shelf. If I read about 1-2 hours a day with wifi on, the battery drains very quickly, and will hardly last beyond a week. However, If you keep airplane mode on during reading, it will significantly conserve battery, the only inconvenience is that if you don't know a word and the dictionary also doesn't have it, which is quite likely the case, Wikipedia won't be able to show up without WiFi.)
Perhaps I’m just asking too much for a digital device. Overall, it’s still a great device to read books, and Amazon still provided a fast replacement when I asked. However, with these experiences, I can no longer swear to e-readers. I don’t write reviews often, but I feel strongly about this product and sincerely hope it will help fellow costumers and help Amazon improve their devices.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on November 12, 2018
★★★★★ 5
Don't be drama, this is a great kindle.
Digital Storage Capacity: 8 GB, Offer Type: Ad-Supported, Color: Black, Option: Without Kindle Unlimited
My wife attempted to buy the previous generation Kindle, because of some of the negative reviews about this kindle. Thankfully Target didn't have the previous gen so she got me this one instead. I love it, it is light, has a super fast page turn, it's nice knowing that a little splash of coffee won't kill it and it has made me a fan of kindle reading all over again. The backlight is perfect, and turning it all the way down is perfect for reading in the day/sun. I am back to my minimalist ways after getting tired of books piling up around the house. Here are a couple of the negative comments that people have been leaving.
1. "the glare, oh the glare, how can it say anti-glare and then I go out in the sun and I have to squint!"
First of all, that's just drama. Try wearing sunglasses next time you are outside or sit in the shade. I am pretty sure, the last I checked, even paper books can be hard to see without them. First day I had it, sat by the pool all day and read. Not once did I notice a glare.
2. "the slick glass layout of the design makes it prone to chipping, my toddler knocked it off the couch and it chipped the screen a little bit."
hmmm, I have toddlers. You leaving your device in their reach is not the kindle's fault. They are known to destroy everything in their path, and no fortress is strong enough to withstand their furry. This is definitely a "you" problem.
3. Here are some highlights of other comments.
“It’s infuriating that Amazon went to market with this machine. Do not upgrade from prior Paperwhites.”
Amazon producing a new kindle is infuriating? Forget everything I know about human rights issues. Sound the alarm bells.
“To unlock the device, it goes through a long “waking up” period where the backlight is turned up full blast for some reason. It then reverts to your normal backlight setting after unlocking. I blind myself every night reading in bed.”
Please just go to a doctor, any doctor. They should be able to help you with these feelings.
“Bottom line: this is not a finished product, and they shoved it out the door because they wanted to have it out for Christmas.”
Hey you are the one who wanted it for Christmas, so there is that part of it as well.
“Without Wi-Fi, you can't use it.”
Yeah that’s been true for a decade now. But since it’s waterproof, you can use it as a coaster.
I am being sarcastic because people are drama about the funniest things. It’s a great kindle. Buy one, and remember you do need Wifi lol.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 28, 2019
★★★★★ 5
Perfect size though smaller than expected
Digital Storage Capacity: 8 GB, Offer Type: Ad-Supported, Color: Twilight Blue, Option: Without Kindle Unlimited
I love my kindle paperwhite so far, I've had it a week now and love the portability of it! It is so lightweight and I really have been able to read it anywhere. I love that I got 15% off AND a $20 ebook credit, that made getting it for myself for my 40th birthday an even better deal! I was stoked! I had a kindle shortly after they first came out and wasn't really sold on the e-reader vs an actual book experience. I loved the concept of it, just not the actual product at the time, BUT as I've gotten older and more used to reading on a screen (I use my kindle app on my phone quite a bit) I really craved something that doesn't have all the extra distractions of emails, text messages etc. popping up while I'm reading, plus I'm on my phone way too much already anyway, AND I loved the idea that I could take it in the bathtub with me (I will not do that with my phone).
So when this deal popped up and it was close to my birthday I got so excited to treat myself that I originally ordered it without adding the code for the deal itself....whoops! But I contacted customer service and they assured me I could cancel and reorder it without issue so I did. Now, I'm not sure if I messed something up here but my order took forever to process after this and after multiple chats with customer service was told my bank was authorizing then deauthorizing it but after this particular chat session it finally switched to shipped and showed it would arrive on August 31st (10 days after my birthday when I had ordered it 5 days before my birthday).
To be fair when I ordered it I was given a window of Aug 18-Sept 1st (on prime delivery mind you) and because I work for a shipping company I figured that much like we have to deal with an influx of more orders than usual due to covid that this was an over cautious estimation but as it turns out, it was not. Now, when I contacted my bank they also assured me that they do not authorize and deauthorize charges like that and it had to be on the other end so with that knowledge it does upset me that I am paying for a 2 day shipping service (that I do not use all that much to even justify the cost I'm paying) that I now have to wait 2-3 weeks for, so that's really the only complaint I have at this time, the product itself I am in love with.
I was surprised by the size of it, I am terrible at interpreting dimensions by measurements and sometimes even the comparison pictures don't quite sink in so when I opened the box and saw how slim the box it actually comes it was I was shocked and then when I opened that and saw that the kindle itself was about half the size of that I felt kind of disappointed at first until I realized how perfect the size really is, I can hold it comfortably in one hand and it's lighter than most books, not to mention I don't have to hold the pages open as well so those are all pluses for me, (even though I absolutely adore books and own tons of them also and never want to get rid of them either) I love that I can get a brand new book delivered instantly to my device without having to go anywhere, BUT books I love the tactile feeling of plus anytime illustrations or pictures are included they are much better in the book, especially since this is only black and white though this isn't a deal breaker as most pictures in the books I read aren't usually so integral to the story that I need to see them in color, though if I was reading the kids picture books I got way back when my son was small I'd want the color for that.
I am also new to Audible and see I can hook my device to a bluetooth device to listen to but have not tried that yet to let you know (I usually do this on my phone) whether I like it on this device or not but if I do eventually try it I will update the review.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on September 7, 2020